ONSITE + REMOTE IT SUPPORT

Fast, clear IT support when your team needs hands-on help or remote response.

NetSol provides onsite IT support in Rayong and Chonburi, with remote helpdesk, proactive monitoring, Microsoft 365, backups, cloud, and business IT operations available nationwide.

20+
Years in Thailand
Thai-English
Bilingual support
Onsite + Remote
One support partner
20+ Years in Thailand 01

Local Expertise, Global Standards

Since 2003 we have supported companies across Thailand and worldwide with reliable, bilingual IT services and deep local know-how.

Complete IT 02

Support, Cloud, Security

From Microsoft 365 and daily helpdesk to server migrations, backups, and cybersecurity, our services are tailored onsite or remote for any size team.

Bilingual Team 03

Fast, Clear, Proactive

Thai-English support you can trust. We prevent issues, harden security, and keep systems stable so your business stays productive.

★★★★★

Winterhalter Asia is delighted with NetSol's services, from IT support and server maintenance to coordination with the German HQ. We have used NetSol since 2016 and value their fast support and expertise.

Featured customer Winterhalter Asia

Main Focus

Local onsite support, nationwide remote helpdesk

NetSol supports businesses across Thailand through secure remote helpdesk, monitoring, and remote access. Most user, software, Microsoft 365, backup, and server issues can be handled quickly without waiting for a site visit.

For companies in Rayong and Chonburi, we add local onsite support when hands-on work is required. This includes workstations, printers, network equipment, cabling, Wi-Fi, server rooms, and coordination with local vendors.

The result is one practical support model: remote support for speed and efficiency, with onsite engineers available where physical work is needed. One team handles both sides, so issues do not get passed between separate providers.

Remote support nationwide Helpdesk, secure remote access, Microsoft 365 support, backup checks, monitoring alerts, software troubleshooting, and user assistance for companies anywhere in Thailand.
Onsite support in Rayong and Chonburi Local engineer dispatch for hardware, cabling, network troubleshooting, printers, servers, Wi-Fi, workstations, server rooms, and vendor coordination.
One accountable IT partner Remote helpdesk, onsite dispatch, documentation, escalation, backup monitoring, Microsoft 365 administration, and business continuity handled by one team.
Remote helpdesk and onsite IT support workflow

Services

We Offer IT Services &IT Solutions

End-to-end support, cloud, security, and proactive management for your business.

IT Support Helpdesk

  • Reliable and timely service
  • Customized service plans
  • On-site visits when required
  • Remote helpdesk support
  • Engineers who speak English

Cloud Services M365 + Google

  • Microsoft 365 & SharePoint
  • Entra ID & Intune
  • Google Workspace
  • Cloud server management

RMM Service Proactive

  • Remote IT management
  • Instant support and fixes
  • Alerts for critical issues
  • Software deployment
  • Inventory of PCs & software

Migrations Cloud & On-prem

  • From/to cloud and local
  • Active Directory
  • Database server
  • To/from SharePoint
  • To/from Google Workspace

Backups DR Ready

  • Servers, storage, cloud, PC
  • M365, SharePoint, Google Workspace
  • Full system backup & restore
  • Restore to cloud server
  • Local and off-site backup

AI & Automation Workflow

  • Process automation planning
  • Business workflow support
  • AI-assisted operations
  • Integration with existing IT

Client Reviews

Professional IT support, confirmed by real customers.

★★★★★
BNL (UK) Limited

For more than 15 years, NetSol has been far more than an IT service provider to us. They are trusted colleagues, valued friends, and a vital part of our business success story.

★★★★★
Barbe (Thailand) Ltd.

Perfect IT service. They react promptly, the staff is very experienced, and the communication is excellent. It was one of our best decisions to change to NetSol.

★★★★★
Dexon Technology Plc

NetSol's excellent service and integrity has always provided us with a solid IT platform, allowing us to keep our focus on providing quality services to our own clients.

★★★★★
Hilco Asia Co., Ltd.

NetSol has consistently kept network systems running well. Customer support is quick to respond and resolves issues in a timely manner.

★★★★★
Dexon Training Center Co., Ltd.

Over 12 years, NetSol's advice has been quick and honest, without forcing unnecessary purchases. Issues are dealt with quickly and professionally.

★★★★★
Dacon Trading Co., Ltd.

NetSol provides our IT infrastructure including cloud server, backups, web hosting, and Microsoft 365. Their response time is very fast.

About NetSol

A reliable IT partner for business operations, not just break-fix support.

NetSol provides managed IT support, infrastructure care, Microsoft 365 management, backups, cloud services, remote monitoring, and onsite assistance in Rayong and Chonburi for companies that need stable systems and responsive communication.

Our work focuses on practical operations: clear service ownership, bilingual communication, reliable documentation, and support that keeps business users productive.

01 Prevent

Monitoring, patching, backup checks, and hardening.

02 Respond

Remote helpdesk, issue triage, and onsite dispatch.

03 Improve

Documentation, migrations, automation, and planning.

Contact

Tell us what kind of support you need.

Tell us what is happening, where support is needed, and whether your request is urgent. We will respond with the right next step.

+66 (0)33-048 585 Office phone info@netsol.pro Email Rayong office 125/71 Moo 2, Sukhumvit Road, T. Tab Ma, A. Muang, Rayong 21000, Thailand

Request IT Support